About ProFlow
We’re Mark and Will — a plumbing and heating team who care about doing the job properly.
Two tradespeople. One standard.
ProFlow started because Mark wanted to run a plumbing business the way he’d want his own home treated. That means showing up when agreed, working carefully, and leaving every job cleaner than you found it. Will joined early on and shares the same approach.
We focus on South London and Surrey because we can actually serve those areas well — same-day for emergencies, next-day for planned work. Several landlords with multiple properties across Croydon and surrounding areas book us repeatedly because the standard doesn’t slip between visits.
Whether it’s a single dripping tap or a full bathroom renovation, we treat each job the same way: diagnose it properly, fix it completely, leave it tidy. Customers who’ve described us as “honest, hardworking, and reliable” are the ones we try to live up to on every job.
Same-day response
Emergencies and routine calls alike — we’re there when you need us, not when it suits us.
Tidy workmanship
Floors protected, waste removed, surfaces left clean. Customers mention it in almost every review.
Fair, transparent pricing
No hidden extras, no overcharging. Multiple customers specifically call out fair pricing in their reviews.
End-to-end service
When a bathroom tap leak caused ceiling damage downstairs, Mark arranged the ceiling repair too. One call, whole problem sorted.